Return, Refund and Shipping Policy

Returns

No Return Will Be Accepted Without A Return Authorization. Please contact us at mallory@mmcstyle.com to receive proper authorization.

In order to keep our prices as low as possible our return and exchange policy is as follows:

Refunds can be obtained within 30 days of purchase for any unused merchandise, in its original purchase condition and packaging.

To make an exchange or obtain a refund, notify us of your request. We will respond within 48 hours by providing you with a return authorization number and address to ship your purchase. DO NOT RETURN ANY PRODUCT UNTIL YOU HAVE THE RETURN AUTHORIZATION NUMBER. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 15% RESTOCKING FEE.

Shipping

Mallory Cook - MMC Style works very hard to ship your beauty supplies to you as quickly and efficiently as possible.  We also give you the ability to pick up your products at the salon.  Also, you can order and pickup your hair care product/s on or before your next appointment. Should you have any questions regarding shipping or returns, please don't hesitate to contact us.

SHIPPING RATES TO CONTINENTAL UNITED STATES:

Standard Shipping (2-6 days): Flat Rate of $5.95 for any purchase. Delivery is made by USPS.

Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Rates are provided at checkout.

International Shipping is not available

Orders placed before Noon ET are shipped the same day depending on product availability (if your order is placed after noon ET we will still do our best to get it out the same day). Orders placed after Noon ET are shipped the following business day.

CONTINENTAL UNITED STATES

We ship with USPS for Shipping within the Continental United States (excludes Hawaii, Puerto Rico, Alaska, Virgin Islandsand APO/FPO).  Any order will be charged a flat-rate shipping fee of $5.95 for Standard Shipping unless customer has chose to pickup.

Shipping charges are non-refundable.

HAWAII, PUERTO RICO, ALASKA, VIRGIN ISLANDS AND APO/FPO

Orders being shipped to Hawaii, Puerto Rico, Alaska and APO/FPO will be shipped via USPS Priority Mail. Shipping charges for these packages will be based on the size and weight of the package being shipped. Time in transit is normally 5-10 business days. If you have any questions regarding these shipping options, please contact us at mallory@mmcstyle.com

Shipping charges are non-refundable.

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